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Services Offered by iHealth Members 

iHealth agencies are a diverse group of community based providers throughout New York State with experience, expertise and capacity to provide chronically ill individuals including Health Home members with comprehensive care management, medical care, behavioral health and social services that result in sustained connection to medical care, long-term recovery, housing stability and improved health outcomes. Member agency services include:

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  • housing

  • medical and wellness services,

  • mental health care

  • substance abuse counseling/treatment

  • food and nutrition

  • care management

  • outreach and engagement

  • legal services

  • HIV/STI/HCV testing

  • peer education and training

  • support groups

  • evidence based prevention

  • & other many services

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For more than 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading social services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving individuals at every age and developmental level across seven states and Puerto Rico. Acacia Network and our affiliates provide integrated, culturally-competent, and trauma-informed services to over 150,000 individuals of all ages through: Primary Care; Mental Health and Addiction Services; Residential Treatment for At-Risk Populations; Affordable and Supportive Housing; Transitional Housing; Early Childhood Education; Afterschool Programs and Youth Development; Senior Services; Workforce Development; Arts and Culture, and more.

 

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ACQC is proud to be the largest provider of HIV/AIDS and related services in the borough of Queens.

 

Since 1986, ACQC’s mission has been to enhance the quality of life for individuals and their families living with, and at risk for, HIV/AIDS, Hepatitis C, and other chronic health conditions.  We do this by providing comprehensive social services in a non-judgmental, safe and supportive environment, and by education the community to reduce stigma and the transmission of HIV.

Our Programs and Services include comprehensive medical care, case management, harm reduction and syringe exchange, health education and prevention services, transitional and permanent housing services, legal services, a licensed mental health clinic, and a food pantry program.

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https://acqc.org/

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ACR Health is a not-for-profit, community-based organization providing an array of support services to individuals affected by a wide range of chronic diseases, including HIV/AIDS, with the goal of positive health outcomes; as well as navigators to help individuals and businesses make informed health insurance decisions.

Furthermore, ACR Health has a Syringe Exchange, a Drug User Health Hub, and provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, and to community groups to empower them to make informed and responsible decisions.

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ACR Health’s network of Q Centers and support groups are safe places for lesbian, gay, bisexual, transgender, and questioning youth, their families and allies to gather. Q Center programming seeks to promote equality, celebrate diversity, and create a safer, more accepting and inclusive community for all.

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ACR Health, a legacy of AIDS Community Resources, serves the counties of Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence in New York State.

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https://www.acrhealth.org/

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The Alliance for Positive Change transforms lives of New Yorkers living with HIV/AIDS and other chronic illnesses. We help people access medical care, manage and overcome addiction, escape homelessness, get back to work, and find community. By addressing the underlying issues that contribute to poor health, Alliance’s individualized, full-service approach and harm reduction philosophy help New Yorkers lead healthier, more self-sufficient lives. At Alliance, we believe everyone deserves the chance to feel better, live better, and do better.

 

Services Provided: 

  • Connection to Medical Care & Supportive Services

  • Peer Training & Certification 

  • Career Development 

  • Housing Support

  • Basic Needs Services

  • Food & Nutrition

  • HIV & Hepatitis C Testing

  • PrEP/PEP Education & Referral to Treatment

  • Harm Reduction Outreach & Counseling

  • Overdose Prevention Training & NARCAN Kits

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https://alliance.nyc/

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Mission & Company Profile

ACCM is an approved Health Home, as well as an approved Utilization Review Agent under the NYS Department of Health (DOH), working since2013 with some of the largest HMOs and insurers in the Northeast, with emphasis on NYC. 

 

Our team’s mission is to offer and provide coordinated, collaborative culture-specific care that raises the performance-bar among providers, and exceeds client expectations.  ACCM’s relationship-based care framework, client-centric planning, and implementation of quality improvement programs are always focused on the needs and preferences of our clients. Our partners can expect their patients to have access to evidence-based practices, care and decision making that is data-driven, and a safe, highly-engaging experience. Partners can also expect to achieve improved and more efficient provision of long-term care, reductions in ED and in-patient encounters, shorter hospital stays, lower readmission rates, better integrated care-management, and a reduction in the overall cost of care.

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Why choose ACCM to manage the chronic-care of your patients?

The company is on the leading edge of chronic care management, incorporating innovative technology to better enable remote, continuous monitoring of patients’ most important health indicators. Our extensive track record in training and deploying community health workers (CHW) led ACCM to be awarded with a contract to train up to 1,000 CHWs in 2019. And all of our CHWs operate within the framework of integrated care management teams, enabled by strong linkages with providers and integration with electronic health records. The same is true of our care managers (who are all credentialed as either Registered Nurses, Social Workers and/or Licensed Practical Nurses), Certified Medical Assistants and other human services workers. Each care management team works collaboratively with community-based providers, hospitals, and home care and social service organizations to ensure that the delivery of care is seamless across providers and settings. Our goal is to enhance our members’ quality of life and to enable them to live in good health, safely and more independently.

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ACCM operates under the premise that no two patients are alike. As such, we recognize and acknowledge each member as a unique individual who requires care, treatment, and service based on their assessed and expressed needs. Our principles are guided by our patient-centered culturally sensitive care delivery model. Care management team providers are familiar with the language and culture of their members.

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ACCM Health Home Care Managers personally coordinate services among each member's healthcare providers, as well as among other social service agencies which the member may be benefiting from. or could benefit from. Through this practice, our team of social workers, nurses and community health workers help to obliterate the barriers which impact quality of life and contribute to unnecessary visits to the emergency room and/ or hospitalization.

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Apicha Community Health Center’s mission is to improve the health of our community and to increase access to comprehensive primary care, preventative health services, mental health, and supportive services. We are committed to excellence and to providing culturally competent services that enhance the quality of life. We advocate for and provide a welcoming environment for underserved and vulnerable people, especially Asians and Pacific Islanders, the LGBT Community, and individuals living with and affected by HIV/AIDS.

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Our providers have extensive experience working with Asians and Pacific Islanders, Latinos, African Americans and other people of color. We also specialize in serving individuals who identify as lesbian, gay, bisexual and transgender, as well as people living with and affected by HIV/AIDS.

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Our leadership, our dedicated providers, and our friendly and respectful staff truly care about the health and well being of members of our community. We believe and are guided by the following 10 core values:

  • Embrace othered people.

  • Show respect, always.

  • Stay culturally competent.

  • Be vocal advocates.

  • Lead innovative change.

  • Provide a safe refuge.

  • Steward community health.

  • Deliver quality wellness services with compassion.

  • Act courageously.

  • Go above and beyond our calling.

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https://www.apicha.org

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Argus Community provides a wide array of care and case management services to those challenged by chronic physical and mental health issues, regardless of the ability to pay.  Argus also addresses the entire spectrum of substance use/abuse, from detoxification and medically assisted outpatient treatment to residential care.  Argus Community's mission is to provide innovative programs that help severely disadvantaged teens, adults and their families free themselves from poverty and drug abuse and build new lives based on work, hope, and responsibility.   

 

Argus provides a drug-free, safe and nurturing environment in which persons on the fringes of society can acquire education and skills and transform maladaptive attitudes and behaviors.  We emphasize self-help, personal responsibility, and mutual support.  Argus was founded in the South Bronx in 1968 as a substance abuse treatment provider, and expanded its scope to address challenges raised by homelessness, HIV/AIDS, and welfare reform.  

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https://www.arguscommunity.org/

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Founded in 1986, Bridging Access to Care (BAC) is the first HIV/AIDS organization in Brooklyn. Formerly known as the Brooklyn AIDS Task Force, BAC successfully transitioned from an AIDS-centered organization to a multi-service community-based healthcare provider in 2012. Today, BAC provides mental health, substance use treatment, supportive housing, prevention education, healthcare coordination, and other social support services to under-served racial and ethnic minority communities in Brooklyn and other New York City parts.

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https://bac-ny.org/

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The Dennelisse LHCSA

Where Health Matters and Support Begins

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The Dennelisse-LHCSA’s success is due to its continuous transformation and learning of the changing healthcare and employment environment we face today.  We have built a strong, loyal and competent team from the Board of Directors to employees, contractors and clients.  We acknowledge that each and every one has played a crucial role in our successful years of services.  The agency’s, interdisciplinary and the understanding that a client’s cultural and diverse values in health outcomes is key for success.

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The Dennelisse LHCSA, a NYS DOH licensed home health and care coordination agency was found in 1987 by the Chief Executive Officer, Luis Pons.  His vision is to address the healthcare disparities that face the residents of New York.  In doing so, the organization has had the ability to make long lasting positive impact on how individuals and families access care in a culturally competent manner.

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The Dennelisse LHCSA’s guiding principles improve the health and wellbeing of disenfranchised children, families, and individuals.  We have established resource networks and relationships that partnered with us in assisting clients.  Our expertise is working with families that have been affected by HIV/AIDS, Diabetes, Substance Use, Mental Health Disorders, and Cognitive Issues.

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https://www.dlhcsa.org/

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CAMBA serves more than 65,000 individuals and families each year, citywide, including 10,000 youth. Our 160+ programs in 95 locations improve the lives of a diverse cross section of New Yorkers.

 

From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

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More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty. We’re working to change that dynamic so individuals, families, and New York City communities can thrive and succeed.

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https://camba.org/

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Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.

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Our Three Pillars

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Relentless Advocacy

Through our advocacy offices in New York City, Albany, Washington D.C., Haiti and Puerto Rico, Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention information and other life-sustaining services, as well as legal protections from stigma and discrimination. We are a grassroots organization committed to the use of non-violent civil disobedience in order to further our mission.

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Lifesaving Services

Since 1990, we have provided a comprehensive array of services to more than 30,000 homeless and low-income New Yorkers living with and affected by HIV/AIDS. We believe that providing stable housing is healthcare and is the first step toward living a long and healthy life. Supportive services include but are not limited to housing, healthcare, meals and nutritional counseling, mental health and substance use treatment, job training, and legal assistance.

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Entrepreneurial Businesses

Housing Works pioneered the concept of social enterprise–businesses whose profits fund the mission of a parent not-for-profit organization. This self-sustaining model provides employment opportunities to the community in addition to fundraising. Our acclaimed Housing Works Thrift Shops and Housing Works Bookstore Cafe provide crucial funds towards our mission.

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Founded in 1981, Diaspora Community Services (DCS) is a Brooklyn-based multi-service and multi-cultural 501(c)(3) nonprofit organization providing comprehensive support to low income residents, immigrants, the chronically ill, and youth. Our programs and services address the root causes of the adversity our clients face, and empowering low income families and individuals to overcome obstacles to their well-being and self-sufficiency. From resettling Haitian refugees in the late 1980s to addressing the onset of the HIV crisis in 1990, DCS has focused on ensuring clients have access to much needed benefits, counseling, education, housing and referrals to our many qualified organizational partners.  

 

Programs and Services

Current program services include:

  • Homeless shelters for young mothers and LGBTQ+

  • Youth empowerment programs

  • Access to healthcare: medical benefits assistance, Uninsured Care Program

  • Free STI, Hepatitis C, and HIV testing and prevention

  • Condom Distribution

  • Women centered HIV support and prevention

  • Sexual Assault Support

  • Substance Abuse prevention 

 

Mission

Diaspora Community Services is a social support service agency that empowers families and individuals to maximize their abilities to succeed through culturally sensitive health promotion, family support services and advocacy.

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https://www.diasporacs.org/

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The Economic Opportunity Council of Suffolk, Inc (EOC of Suffolk, Inc) is a not-for-profit 501 (c) (3) minority community based organization (CBO) incorporated in the State of New York on May 5, 1967. The EOC of Suffolk, Inc is Suffolk County's designated community action agency, recipient of the Federal Community Service Block Grant, which supports activities designed to assist low-income families and individuals receiving assistance under part A of Title IV of the Social Security Act.

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Our mission is to promote a goal of self-sufficiency by broadening the minds of children, revitalizing communities, and assisting families and children in need through the provision of services and to coordinate available federal, state, local and private resources.

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Services EOC provides include: health home care coordination services; HIV-navigation and targeted prevention services for HIV-positive and high-risk individuals; Community/Day-Habilitation, respite, fiscal intermediary (FI) brokering services all under our OPWDD programs; HUD COC rapid re-housing; supportive services to veterans and their families; day care services for working families; COVID-financial assistance relief under our CARES Act funding; and numerous after school programs in schools throughout Suffolk County.

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https://eoc-suffolk.com/

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For more than 30 years, Harlem United’s (HU’s) mission has remained the same: to provide healthcare, housing, prevention and supportive services to those most in need throughout Upper Manhattan and the South Bronx.

 

List of services/programs rendered by the organization – HU’s social services span four programmatic areas (Health Services; Housing, Prevention; and Supportive Services) to offer vulnerable populations the following: medical, behavioral, dental, and specialty healthcare; permanent supportive, transitional and shelter housing models; infectious disease prevention and testing; substance use and harm reduction services; intensive case management and care coordination; linkage to benefits and entitlements; an AIDS Adult Day Health Care; food and nutrition services; vocational education; and more.

 

Annually, Harlem United provides dignified housing for almost 1,000 formerly homeless people, conducts more than 23,000 medical visits, engages over 10,000 people across all our programs, and provides in excess of 20,000 hot meals and pantry bags to those in need. Harlem United operates with a total annual revenue of approximately $51 million and a staff of 320+ employees. Our roots are planted in the community and together, we build a healthier future.

 

Total # of healthcare service sites – 31 service sites across NYC; 2 Federally Qualified Health Center locations in Central Harlem; 1 Syringe Exchange Program site in Central Harlem. 

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https://www.harlemunited.org/

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Our mission is to nurture and support children, adults and families in order to expand opportunities and enhance lives. Our four divisions have been set up to provide a wide, flexible range of support for our New York community.

 

Today, HeartShare St. Vincent’s Services programs can be found in Brooklyn, Queens and Staten Island, reaching over 6,000 New Yorkers each year. By offering a stable home, a safe place to go after-school, a means to graduate college and the skills to achieve physical and mental well-being, our staff and services work to equalize opportunities for those who need it most.

 

HeartShare St. Vincent’s programs include: Foster care & preventative services, integrated health services, residential and housing programs, and youth development and community programs.

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https://www.heartshare.org/

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Options for Community Living, Inc. (Options), established in 1982, is a not for profit organization, tax-exempt under section 501 (c)(3) of the Internal Revenue Service code.  Programs are specialized to serve individuals with psychiatric disabilities and other serious chronic illnesses including HIV/AIDS.  Services are based on the individual needs of program participants, and include housing opportunities, community resource development, daily living skills training, case management and the pursuit of vocational and educational goals.  Each year, Options helps more than 2000 Long Islanders – adults and children – fulfill their potential for independent living. 

Programs and services are available in Nassau and Suffolk unless otherwise stated:

 

  • NYS Office of Mental Health Licensed Community Residence and Apartment Treatment Programs (Suffolk only)

  • Supportive Housing for Adults recovering from mental illness

  • Mobile Residential Support Team for adults in mental health supportive housing (Suffolk only)

  • Home and Community Based Services empower people recovering from mental illness and/or substance use disorder to achieve personal recovery goals (Suffolk only) 

  • Health Home Care Coordination for Adults and Children connect people to health care providers and resources (Medicaid eligibility required) 

  • Supportive Housing for formerly homeless or inadequately housed Individuals and families with Disabilities and/or HIV/AIDS that is long-term and affordable 

  • Financial Assistance and housing services to help People Living with HIV/AIDS to access and maintain housing

  • Supportive Housing Rental Subsidies for Homeless Health Home Members (Nassau only)

  • Rapid Rehousing Program for homeless individuals and families (Nassau only) 

  • Ryan White funded Case Management, Education, and Insurance Enrollment

  • Housing financial assistance for those impacted by COVID-19 and in danger of losing housing. (Rent assistance – Town of Brookhaven, Nassau County residents only) 

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http://optionscl.org/

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NADAP is a private nonprofit organization that serves residents of the New York City metropolitan area.  NADAP's portfolio of comprehensive services reflects our mission of “Empowering Individuals and Strengthening Communities through Healthcare and Employment.”   NADAP initially developed with a focus on providing holistic services including employment readiness, job placement, and retention services for people in recovery from substance use disorders (SUD).  Today, NADAP operates a full range of crucial services and programs including SUD assessment and case management, Health Home Care Coordination, comprehensive employment services for those with barriers to employment, and health insurance navigation and enrollment.  NADAP connects more than 35,000 disadvantaged New Yorkers per year with jobs, SUD treatment and recovery supports, health care, and housing, thus helping transform and save lives.  Moreover, NADAP’s more than 300 dedicated staff are diverse, innovative, and versatile, enabling the agency to adapt and evolve to meet our clients’ needs during times of crisis like the current Covid-19 pandemic. 

 

https://www.nadap.org/

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Project Safety Net NY is a 501(c)(3) not-for-profit community-based agency delivering a broad range of health, education and prevention services to Long Islanders who need them most. Our intervention staff use a field-based mobile outreach model to connect with individuals who are stranded, with groups who are cut-off, and with communities that feel invisible. We believe in progressive public policy and we advocate for quality, inclusion and opportunity for all.

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https://www.projectsafetynet.org/

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The Salvation Army exists to meet human need wherever, whenever, and however we can: Help Rescue Christmas, LGBTQ Support, Disaster Relief, Homeless Shelters, Food Pantries, Grassroots Services, Life Skills to Escape Poverty, Alcohol and Drug Rehab, Spiritual Healing, Job Healing, Summer Camps, Solutions to Human Trafficking, Veterans Services, Services for the Aging, Help for Domestic Abuse and Afterschool Programs.

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Meeting Local Needs

Assess the Needs

FIRST, we assess the needs of each community in which we serve. We work to understand the obstacles, hardships, and challenges native to the area's particular population.

Build the Programs

NEXT, we build local programs designed to offer immediate relief, short-term care, and long-term growth in the areas that will best benefit the community.

Invest in the Community

THEN, we offer the local programs to the local community, working to continually optimize their efficacy via spiritual, physical, and emotional service.

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https://www.salvationarmyusa.org

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Samaritan lives by our mission to dedicate our work to improving the quality of life for New Yorkers facing adversity. At Samaritan, we believe that Good resides in each of our clients- men and women, our veterans, mothers and babies, the homeless, families, and the elderly.

 

Samaritan Daytop Village was founded in 1960 as one of New York City’s first and most innovative drug treatment and counseling centers in Queens. Since then, Samaritan Daytop Village has evolved to service over 33,000 people each year through a network of more than 50 facilities located throughout New York City, Long Island, and upstate New York. Besides care management services, Samaritan Daytop Village provides transitional housing and shelters (to families and individuals), permanent supportive housing, outpatient mental health and substance use treatment, medically assisted and intensive residential treatment, activities for seniors at our senior center, peer support services and much, much more!

 

Samaritan Daytop Village is home to Hope Care Management. This CMA provides services to over 1800 members through its 55 staff. Our philosophy towards care management is directly linked with Samaritan’s mission; we believe that within every one of our members, Good lives. We believe our role is to not only foster growth and successful outcomes to our members but assist our clients in recognizing their skills, strengths, and value within our community. 

 

Located in “the Hub” in the South Bronx, we uniquely provide MetroCards, breakfast, and lunch to our members. We conduct coat drives, food drives, and other initiatives to not only encourage staff to work together to better our community but ultimately distribute these goods during member-based events!

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http://www.samaritanvillage.org/

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Hudson River Health Care (HRHCare) and Brightpoint Health have come together as Sun River Health, the community health center where all people can get the care they need and the respect they deserve. Although our name has changed, health care services, hours, locations, and doctors and providers remain exactly the same. As Sun River Health, you can now count on 400+ doctors and 43 health centers across the Hudson Valley, New York City, and Long Island.
 

The need for high-quality, affordable health care is as real today as it was when we opened our doors in 1975. We’re here to bring some light and hope in this time. At Sun River Health, we welcome everyone.

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One name, one brand, one purpose

As Sun River Health, our belief stands firm: being healthy should not be a privilege for a few, but a right for all. As we move forward, we will continue to provide high-quality health care for everyone in our communities, no matter the color of their skin, no matter where they’re from, and no matter what they can afford.

As of today, more than 245,000 patients can count on Sun River Health to get the care they need and the respect they deserve; they can access 400+ providers in 43 health centers across the Hudson Valley, New York City, and Long Island.

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https://www.sunriver.org/

Acacia
ACR
ACQC
Alliance for Positive Change
Asian Community Care Management
Apicha
Argus
Bridging Access
Camba
Dennelisse
Diaspora
Economic Opp Council Suffolk
Harlem United
Heartshare
Housing Works
NADAP
Options
Projec Safety Net
Samaritan
Salvation Army
Sun River
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