Members Directory | iHealth NYS

Services Offered by iHealth Members

iHealth agencies are a diverse group of community based providers throughout New York State with experience, expertise and capacity to provide chronically ill individuals including Health Home members with comprehensive care management, medical care, behavioral health and social services that result in sustained connection to medical care, long-term recovery, housing stability and improved health outcomes. Member agency services include:

housing
medical and wellness services
mental health care
substance abuse counseling / treatment
food and nutrition
care management
outreach and engagement

legal services
HIV/STI/HCV testing
peer education and training
support groups
evidence based prevention
and other many services

Care Management & Care Coordination

Since the 2012 Medicaid redesign, the DOH Health Homes Care Management (HHCM) program has been a
cornerstone of the State’s Medicaid transformation-providing person-centered, on-the-ground, integrated care
coordination for more than 185,000 high-risk adults and children (at any given time) in every district &
community in New York, supporting the Governor’s Triple Aim. With their collaterals and family members the
number of impacted New Yorkers is greater.

The HHCM programs have been associated with DOH data & outcomes showing significant Medicaid
utilization savings and cost-containment.

Our member CBOs, Care Management Agencies &

Medical / Social Service Provider Members:

have staff in the community & on-the-ground, identifying and connecting to care individuals with the
most complex & the highest medical, behavioral health and social service needs of the Medicaid
population (almost all dually or triply diagnosed), including persons with serious & persistent mental
illness, co-occurring mental health and addiction challenges, HIV/AIDS & more.
case manage the whole person to ensure the individual is properly connected to the care they need.
successfully address--hands on--social needs impacting health, such as housing instability &
homelessness, food insecurity, lack of transportation, paralyzing legal issues, benefits acquisition & certification challenges, and more.
provide Care Management associated with positive long-term health outcomes.